Frequently Asked Questions
Everything you need to know about shopping with Acegolfs
How long does shipping take for my golf gear?
Standard shipping within the continental US typically takes 3-5 business days. International shipping varies by location but generally arrives within 7-14 business days. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return policy for golf clubs and equipment?
We offer a 30-day playability guarantee. If you are not completely satisfied with your purchase, you can return items in their original condition for a full refund. Please note that custom-fitted clubs may be subject to a restocking fee.
Are the golf balls sold on Acegolfs brand new or refurbished?
We sell both brand new premium balls and high-quality recycled/refurbished options. Each product page clearly labels the condition of the balls so you can choose the best fit for your game and budget.
Do you offer professional club fitting services?
While we are an online retailer, we provide detailed online fitting guides and have experts available via chat to help you select the right shaft flex, loft, and grip size based on your swing speed and physical measurements.
Which payment methods do you accept?
Acegolfs accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free financing options through Affirm for larger equipment purchases.
How can I track my order status?
Once your order is processed, you can track it through the 'Order History' section of your account or by using the tracking link provided in your shipping confirmation email.